Patient Information Sheet
Services
Skin Checks
Mirena insertion & removals
Mental Wellness
Spirometry
Fracture Management
Minor operations & Procedures
Womens Health & Contraception advice
Care Plans
Waterproof Casts
Travel Clinic
Immunisations
Pathology
Wound Care
Men’s Health
Implanon insertion & removals
Excisions
Ear Microsuction
Antenatal Care
Mole removal
Family Planning
Children’s Health
Health Assessments
Biopsy
Anti-Wrinkle Injections
WorkCover
Coal Board, Pre-employment, Boxing & Racing Medicals
Practice Fees.
Private Fees.
If the below applies to you:
-
- 16 years and above not on Centrelink Pension or Health Care Card
Bulk-Billing
the below applies to you:
- If the below applies to you:
- 15 years and under
- DVA Card Holders
Discount Fees.
If the below applies to you:
- 16-74 years and
- on Centrelink Pension or Health Card (receiving Centrelink benefits)
- or Students (with a valid student ID) including OSHC
Standard Consult
Private Fee- $90
Discount Fees- $75
Medicare rebate $42.85
Long Consult
Private Fee- $140
Discount Fees- $120
Medicare rebate $82.90
Telehealth Consultations.
To be eligible for telehealth consults you must have attended the clinic in the last 12 months. These are charged per our normal private fee structure and are booked as a standard consultation.
Prolonged Consult
Private Fee- $185
Discount Fees- $165
Medicare rebate $122.15
New Patients
All new patients are booked for a long consult in order to take a past history and allow sufficient time to complete the consult. If you feel you do not require a long consult please make reception staff aware.
Private fee- $140 (Medicare rebate $82.90)
Discount Fee- $120 (Medicare rebate $82.90)
The Doctors
Dr Michael Walsh
Dr Michael Walsh has over 25 years experience in all aspects of general practice and has been a cornerstone part of the Coastal team for over 10 years. Dr Walsh’s areas of interest include musculoskeletal injuries, men’s and women’s health and dermatology
Dr Emma Lynch
Dr Lynch emigrated from the UK after completing her medical training of a Bachelor of Medicine/Bachelor of Surgery in 2002, at the University of Leicester. Dr Lynch is passionate about preventative care and lifestyle measures to improve patients’ overall health.
Dr Hannah Holland
Dr Holland enjoys all aspects of General Practice, with a particular interest in women’s health and family medicine. She is passionate about sun safety and has additional qualifications in skin checks and skin cancer medicine.
Dr Michael Holland
Dr Holland graduated from Griffith University in 2019 and enjoys all areas of General Practice, with a particular interest in disease prevention, family medicine and aged care health.
Dr Chanelle Pilcher
Prior to her work at Sunshine Coast Health Hospital Service, Chanelle worked as a community pharmacist for over 10 years in the local area, providing her with a smooth transition into medical care. Her special interests include antenatal care, children’s health, women’s health, cancer care and minor procedures such as biopsies and mirena removals.
Dr Jarom Leneham
Dr Leneham exclusively practices as a skin cancer clinician, focusing on skin checks and minor procedures, including biopsies, excisions and repair of wounds.
Dr Tracey Bryan
Dr Tracey Bryan joined the Coastal Family Health team after moving from New Zealand with her young family. She has now been an asset to our GP team for over 10 years. Dr Bryan has particular interests in women’s and family health as well as mental health.
Dr Fiona McGrath
Dr McGrath is one of our senior doctors at Coastal Family Health and for over 15 years has been a cornerstone of our practice. Dr McGrath has a strong interest in women’s health issues.
Dr Mallory English
Dr Mallory English graduated from the University of Queensland. Mallory is interested in all areas of general practice but enjoys working with aged care, senior citizens and palliative care. She has worked as a general practitioner on the Sunshine Coast for the last year.
Dr Gerard Collins
Dr Gerard is interested in all areas of General Practice, however particularly enjoys, men’s health and preventative and cardiovascular health. He has a special interest and further qualifications in skin cancer medicine. He is available for skin checks, biospies & minor skin procedures & excisions.
Dr Kylah Wilson
Dr Kylah has a background in Occupational Therapy, having worked as an OT for 6 years prior to transitioning to medicine. She has since worked for the Sunshine Coast Hospital and Health service and Peninsula Health Victoria in a variety of fields. Dr Kylah’s special interests include preventative health, dermatology and women’s health.
Payment:
We accept cash, EFTPOS, Visa or MasterCard. We do not accept American Express. Accounts are to be paid at time of consultation. Please ensure your bank details are registered with Medicare to ensure a prompt return of your rebate.
Results:
Patients are responsible for making a follow up appointment after having a blood test, X-Ray or other test. If the doctor does require to see you following a test you will receive notification from Hotdoc, our online booking software. If we are unable to contact you via HotDoc one our nurses/receptionists will call and advise you to make a follow up appointment in a time frame specified by the doctor. This can be made as in clinic face to face appointment or telehealth appointment if the patients fits the require medicare eligibility.
House Calls:
Depending on circumstances, a home visit may be organized for existing patients who are unable to attend the surgery. Please talk to reception staff for further information.
After Hours:
Outside of normal practice hours, we urge patients to call the After Hours Doctor on 13 7425 (13 SICK) who will provide house calls on weekends and public holidays. FOR EMERGENCIES ALWAYS CALL 000.
Privacy Policy:
A copy of our privacy policy can be seen by clicking here. A copy is also available at reception. Coastal Family Health Privacy Policy
Reminders:
We are registered with National & State reminder services to offer reminders for Cervical Screening, repeat tests, health assessments, Qld breast screen. etc. Please advise your doctor if you do not wish to receive these.
Appointments:
Please call (07) 5444 1522 during business hours or book online 24/7 to make appointments. If you have 2 or more concerns, please make a longer consult. Please advise reception if you are booking in for a Cervical Screening, Immunisation, Procedure, Excision, Paperwork or if you are a New Patient. Please request if you require an interpreter.
Complaints:
If you are unhappy with the service we provide, please feel free to write to us, contact reception staff for the best point of contact. We treat all complaints with strict confidentiality and will attend to it ASAP. If you wish to take the matter outside the practice, please contact: 5444 1522.
You may also contact the OAIC. Generally, the OAIC will require you to give them time to respond before they will investigate. For further information visit www.oaic.gov.au or call the OAIC on 1300 363 992. Office of the Health Ombudsman- Telephone: 133 646- Web: www.oho.qld.gov.au
Telephone Calls:
You can call and leave a message for your doctor during surgery hours. Emergency calls will be triaged by the Practice Nurse. If you require a translator we can arrange that for you through the Translating and Interpreting Service on 131 450.