Patient Information Sheet

Services

Skin Checks

Mirena insertion & removals

Mental Wellness

Spirometry

Fracture Management

Minor operations & Procedures

Womens Health & Contraception advice

Care Plans

Travel Clinic

Immunisations

Pathology

Wound Care

Men’s Health

Implanon insertion & removals

Excisions

Ear Microsuction

Antenatal Care

Mole removal

Family Planning

Children’s Health

Health Assessments

Biopsy

Anti-Wrinkle Injections

WorkCover

Pre-employment, Boxing & Driving Medicals

Practice Fees.

Private Fees.

If the below applies to you:

- 16 years and above not on Centrelink Pension or Health Care Card

Bulk-Billing

If the below applies to you:

- 15 years and under
- 75 and older on Centrelink Pension Card
- DVA Card Holders

Discount Fees.

If the below applies to you:

16-74 years and
on Centrelink Pension or Health Card (receiving Centrelink benefits)
or Students (with a valid student ID) including OSHC

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Standard Consult

Private Fee- $90

Discount Fees- $75

Medicare rebate $43.90

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Long Consult

Private Fee- $140

Discount Fees- $120

Medicare rebate $84.90

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Telehealth Consultations.

To be eligible for telehealth consults you must have attended the clinic in the last 12 months. These are charged per our normal private fee structure and are booked as a standard consultation.

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Prolonged Consult

Private Fee- $185

Discount Fees- $165

Medicare rebate $125.10

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New Patients

All new patients are booked for a long consult in order to take a past history and allow sufficient time to complete the consult. If you feel you do not require a long consult please make reception staff aware.

Private fee- $140 (Medicare rebate $84.90)
Discount Fee- $120 (Medicare rebate $84.90)

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After Hours Fees

Appointments scheduled between 7:30am and 8:00am may incur an after-hours fee. This helps support the availability of medical care outside regular clinic operating hours.

Standard Consult - Private Fee- $100 (Medicare Rebate $57.15) Discount Fee- $85 (Medicare Rebate $57.15)
Long Consult - Private Fee- $150 (Medicare Rebate $98) Discount Fee- $130 (Medicare Rebate $98)

The Doctors

Dr Michael Walsh

Dr Michael Walsh has over 25 years experience in all aspects of general practice and has been a cornerstone part of the Coastal team for over 10 years. Dr Walsh’s areas of interest include musculoskeletal injuries, men’s and women’s health and dermatology

Dr Emma Lynch

Dr Lynch emigrated from the UK after completing her medical training of a Bachelor of Medicine/Bachelor of Surgery in 2002, at the University of Leicester. Dr Lynch is passionate about preventative care and lifestyle measures to improve patients’ overall health.

Dr Chanelle Pilcher

Prior to her work at Sunshine Coast Health Hospital Service, Chanelle worked as a community pharmacist for over 10 years in the local area, providing her with a smooth transition into medical care. Her special interests include antenatal care, children’s health, women’s health, cancer care and minor procedures such as biopsies and mirena removals.

Dr Chris Howarth

Dr Chris is a dedicated general practitioner registrar with a strong background in acute care, surgery, and public health. Holding a Doctor of Medicine from Flinders University and advanced qualifications in chronic care management, epidemiology, and public health, Dr Chris is passionate about delivering comprehensive, community-focused healthcare.

Dr Luke Moriarty

Dr Luke has worked at a number of hospitals across South East Queensland including Toowoomba Hospital, The Princess Alexandra Hospital, Logan Hospital, The Queensland Children’s Hospital and the Mater Mothers Hospital. During this time, he completed a number of rotations in general medicine, surgery, emergency, infectious diseases, palliative care and paediatrics.

Dr Tom Keep

Prior to commencing GP training, Dr Tom spent four years working in hospitals across Toowoomba, the Sunshine Coast region, Grafton and the Gold Coast. He brings a broad range of experience and enjoys all aspects of medicine. His particular interests include Mens Health, Mental Health, Paediatrics and Dermatology.

Dr Jarom Leneham

Dr Leneham exclusively practices as a skin cancer clinician, focusing on skin checks and minor procedures, including biopsies, excisions and repair of wounds.

Dr James Berry

Dr James is a caring and approachable GP registrar with a passion for delivering personalised, patient-centred care. He has extensive medical training and experience across various specialties, including Family Medicine, Mental Health, Men’s Health, Sports Medicine, and dermatology, with a focus on skin cancer prevention and treatment.

Dr Tracey Bryan

Dr Tracey Bryan joined the Coastal Family Health team after moving from New Zealand with her young family. She has now been an asset to our GP team for over 10 years. Dr Bryan has particular interests in women’s and family health as well as mental health.

Dr Fiona McGrath

Dr McGrath is one of our senior doctors at Coastal Family Health and for over 15 years has been a cornerstone of our practice. Dr McGrath has a strong interest in women’s health issues.

Dr Mallory English

Dr Mallory English graduated from the University of Queensland. Mallory is interested in all areas of general practice but enjoys working with aged care, senior citizens and palliative care. She has worked as a general practitioner on the Sunshine Coast for the last year.

Dr Kate Hewett

Dr Hewett began her medical career at the Sunshine Coast Hospital and Health Service, gaining valuable experience across a variety of specialties including emergency medicine, cardiology, paediatrics, and palliative care. In 2024, she transitioned to general practice, where she enjoys building long-term relationships with her patients and delivering personalised, high-quality care.

Dr Liisa Ups

Prior to private practice, Dr Liisa gained extensive experience across a broad range of specialties within the Sunshine Coast Hospital and Health Service. Whilst Dr Liisa enjoys all aspects of family medicine, she has a particular interest in Women’s Health and Chronic Disease Management. She is dedicated to providing thorough, patient-focused care to the local community.

Dr Sarah Molloy

Dr Sarah grew up on the Sunshine Coast, before moving away to study at the University of New South Wales in Sydney and completing her junior years in regional NSW. She has since worked at various hospitals in SEQ, before relocating back to the Sunshine Coast, and is interested in all aspects of general practice.

Dr Melanie Wright

Dr. Wright has a particular interest in paediatrics, preventative health, and chronic disease management, areas where she strives to provide patient-centred and holistic care. She is passionate about empowering individuals to take control of their health and fostering long-term, positive health outcomes for patients of all ages.

Dr Caitlin Modini

Caitlin has spent the last 3 years performing rotations in emergency medicine, rehabilitation medicine, general medicine, obstetrics and gynaecology, covid ward and general surgery. Whilst Caitlin enjoys the broad scope of General Practice, she has a particular passion for women’s health, antenatal care and paediatrics.

Dr Kylah Wilson

Dr Kylah has a background in Occupational Therapy, having worked as an OT for 6 years prior to transitioning to medicine. She has since worked for the Sunshine Coast Hospital and Health service and Peninsula Health Victoria in a variety of fields. Dr Kylah’s special interests include preventative health, dermatology and women’s health.

Payment:

We accept cash, EFTPOS, Visa or MasterCard. We do not accept American Express. Accounts are to be paid at time of consultation. Please ensure your bank details are registered with Medicare to ensure a prompt return of your rebate.

Results:

Patients are responsible for making a follow up appointment after having a blood test, X-Ray or other test. If the doctor does require to see you following a test you will receive notification from Hotdoc, our online booking software. If we are unable to contact you via HotDoc one our nurses/receptionists will call and advise you to make a follow up appointment in a time frame specified by the doctor. This can be made as in clinic face to face appointment or telehealth appointment if the patients fits the require medicare eligibility.

House Calls:

Depending on circumstances, a home visit may be organized for existing patients who are unable to attend the surgery. Please talk to reception staff for further information.

After Hours:

Outside of normal practice hours, we urge patients to call the After Hours Doctor on 13 7425 (13 SICK) who will provide house calls on weekends and public holidays. We also recommend the Caloundra Minor Injuries clinic. FOR EMERGENCIES ALWAYS CALL 000.

Privacy Policy:

A copy of our privacy policy can be seen by clicking here. A copy is also available at reception. Coastal Family Health Privacy Policy

Reminders:

We are registered with National & State reminder services to offer reminders for Cervical Screening, repeat tests, health assessments, Qld breast screen. etc. Please advise your doctor if you do not wish to receive these.

Appointments:

Please call (07) 5444 1522 during business hours or book online 24/7 to make appointments. If you have 2 or more concerns, please make a longer consult. Please advise reception if you are booking in for a Cervical Screening, Immunisation, Procedure, Excision, Paperwork or if you are a New Patient. Please request if you require an interpreter.

Complaints:

If you are unhappy with the service we provide, please feel free to write to us, contact reception staff for the best point of contact. We treat all complaints with strict confidentiality and will attend to it ASAP. If you wish to take the matter outside the practice, please contact: 5444 1522.

You may also contact the OAIC. Generally, the OAIC will require you to give them time to respond before they will investigate. For further information visit www.oaic.gov.au or call the OAIC on 1300 363 992. Office of the Health Ombudsman- Telephone: 133 646- Web: www.oho.qld.gov.au

Telephone Calls:

You can call and leave a message for your doctor during surgery hours. Emergency calls will be triaged by the Practice Nurse. If you require a translator we can arrange that for you through the Translating and Interpreting Service on 131 450.

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